If you need to reach us please use our contact info above.

Our production turnaround is about 3 weeks. Please give us about 4 weeks before contacting us regarding your order. If you do need to check on your order, best way is via email or text (during business days and hours). Please make sure your order number is clearly stated in your message (it will be difficult for us to help you without it).

If you have an issue with your order, please email us with your order number and we will be happy to help you.

The Collar Shop Team